Having some issues with your product?  Here’s a quick checklist for common problems:

•  Is the power LED light on?
•  Is the product connected to the network?
•  Does the product have the latest firmware version?
•  Did you try restoring the product to its factory default settings?

For rapid product tech support, please visit our product FAQs before contacting us by clicking here. You may find the answers you are looking for.

ZetPro offers telephone product technical service for our valued dealer partners. Please call 626-844-8888 option 2 and have your dealer account information available for verification. If you are not currently registered as an EverFocus Dealer Partner, please click here.

Need French-speaking tech support?  Contact 877-819-9586 or 514-316-8162 (8:00 AM — 4:30 PM EDT)  for technical assistance in French with our knowledgeable staff.

You can also email us at techsupport@zetpro.com

If you are an end user and could do with professional technical support, you may contact your professional installer or click here for your support options.